CSR German
New
ADMTA0124
Job description

These are some of what is expected of the candidate: Responsible for order maintenance and cleaning up order book. Responsible for the receipt and processing customer orders, inquiries and /or complaints, by maintaining a clean order book meaning: checking open orders and balances. Releasing orders and informing customers/sales of any changes/adjustments. Investigating and solving complaints and return issues. Takes responsibility of checking the work and reporting any irregularities to the customer service teamleader. Responsible to ensure “contact point for clients and sales”, by recording and processing orders received by WIN, EDI, mail, phone, fax on a daily bases. Ensure 100% phone coverage during office hours. Search for possible solutions for problems and apply them. Act as an intermediary between customer/sales/ internal departments, by ensuring correct communication between customers and sales on daily basis. Provide reports for customers and sales to improve the budget and service/sales. Check with financial department the hold /credit status of orders/customers. Responsible for own development, bases on taking initiative, in the job by developing product an system knowledge. Following the procedures in a correct way. Developing communicative and service skills by sharing knowledge and ideas with team-members and the department. Acting proactively and ask where additional help is needed.
Job requirements

* Accurate and precise way of working
* Ability to work under pressure
* Show initiative and flexibility, has an eager to learn mentality
* Being able to work independently as well as a team-player
* Fluent knowledge of the at least 2 foreign languages one of which must be German
* Knowledge of the ACS (AS-400) system, Outlook, Excel, Word
* Show guidance to new or less experienced team members and train new team members

Company profile
Our clients' history dates back to 1874. The original company designed, manufactured and sold Warner’s corsets to retailers. Since then, they have evolved into a global apparel leader which designs, sources, markets, licenses and distributes a broad line of intimate apparel, sportswear and swimwear worldwide. The Company's products are sold under several highly recognized brand names.
The Company’s products are distributed domestically and internationally, primarily to wholesale customers through various distribution channels, including major department stores, independent retailers, chain stores, membership clubs, specialty and other stores, mass merchandisers and the internet. In addition, the Company distributes its branded products through dedicated retail stores, and as of January 3, 2009, the Company operated 902 retail stores worldwide (consisting of 88 full price free-standing stores, 83 outlet free-standing stores, one on-line store and 730 shop-in-shop/concession stores). There were also 586 retail stores operated by third parties under retail licenses or franchise and distributor agreements. The Company also operates one on-line store.
Company culture
The Zuid-Holland offices are the new EMEA head quarters for this huge multinational retail group. These offices are still going through major reconstruction after all finance and general back-office functions were brought over from Florence in Italy. Because of this recent reconstruction these offices are busy places to work in where everyone is asked and expected to give 110% and where the career possibiites are endless for the candidate that is not afraid of the work load.
Location
Noord Brabant
Contact person
Martino Tavolato
T: +31 10 2052 711
E: martino@adamsrecruitment.com

Sales Representative Chinese Market
Hot job
ADMTA0133
Job description
· Responsible for generating new POS such as call shops/ evening shops/ tobacco stores etc..
· Development of sales to small and medium sized retail groups
· Work area will be The Netherlands
· Working at the various events of Ortel Mobile such as Summer Carnival, Dunya Festival and Nelson Mandela Festival Rotterdam or the TongTong fair in The Hague and various smaller events
Job requirements
· Sales experience is a must, not necessarily in Telecomunication but it could help
· Experience with multicultural markets
· Commercially driven and creative
· Fluent in Dutch, good in Chinese
Company profile
Within two years our client has become one of Europe’s largest providers of prepaid mobile telecommunication services for ethnic minorities. And on top of this, one of the most successful Mobile Virtual Network Operators (MVNO) in this market segment. Not bad for a relative newcomer in a niche market, which is also developing rapidly. The CEO and president is a Turkish gentleman than came to live in the Holland when he was 19 years of age, he came with only one goal, to become a successfull business man. He has succeeded is now in his mid forties and planing to become the number one provider in Europe in prepaid mobile telecomunication. It all started in 1996 with a telecommunications store in The Hague, this was followed by a second and third business location. The group is made up of two separate companies: a Telecom and a Mobile business section, the mobile department was established in 2005 and focuses on Dutch people with ethnic origins and foreigners who are staying here temporarily. The telecom does the same by offering high quality and reliable mobile telecommunications services. In everyday practice these are, for example, prepaid SIM cards, which enable customers to call abroad very cheaply. As an MVNO, our client does not have its own mobile network therefore, it uses the network infrastructure of another GSM operator.
Company culture

Our client knows that no matter what the growth rate and the growth pains tha will be involved in it's future business development strategy, it must remain the people's choice not only by keeping the low costs for the customer but also by keeping a personalised service throughout. They are looking for staff that share that company culture in their way of doing business and alo in their way of comunicating internaly.
Location
The Hague
Contact person
Martino Tavolato
T: +31 10 2052 711
E: martino@adamsrecruitment.com

Chemical Logistics Customer Service Representative Dutch + English - CS, Rotterdam

Posted Date: 12 August 2009

Ref No.: 3023041_20090729-CS

Region: Rotterdam

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Order Processing

Import ? Export Management - Expediting (cross trade)

Operational Support

Dangerous Goods support

Relationship Management

Freight Quotations

Customer Safety and Performance Measurement

Customer Profit Improvement

Customer and Supplier Invoicing Process

Credit Control

Company Profile

Our client is a large international company specialised in Chemical Logistics.



Salary Indication:

2000-2500

Requirements:

We really need someone with hands on ADR/chemicals/Iso tank etc. experience.

Several years of experience in a logistic planning position (road, deep sea, transport of chemicals)

ADR-certified

Experienced in ISO tank traffic

Good knowledge of logistics processes

Average knowledge of MS Office: Word, Excel and Access

Experience with Outlook & Lotus Notes

Customer and service orientated

Good IT skills?

Good communication, problem solving and people skills

Able to work autonomous as well as well-organized

Ability to perform in a dynamic and changing environment

Highly motivated, flexible, proactive, punctual, loyal

Good performer and team player with a customer friendly style

Fluency in Dutch and English (written and spoken)

Fluency in any other language is considered a benefit



Please only apply if you meet the set requirements completely.Salary indication

2000-2500Selection procedure

If you are interested in this vacancy, you can apply below. Your application will be sent directly to the recruiter in charge.

Anke Koszczol

Manager Eindhoven

Veldmaarschalk Montgomerylaan 7

5612 BA Eindhoven

KvK Amsterdam 33277208

T. +31 (0)40 2373395

F. +31 (0)40 2372587

anke.koszczol@undutchables.nl

Experienced Receptionist
New
ADSZO0034
Job description
• Operates communications equipment (Cisco phones, email etc) to receive incoming calls and enquiries and routes to proper destination.
• Welcomes and registers visitors, issues visitor/temporary badges; – acknowledge and greet everyone who enters and leaves the building.
• Ensures that all visitors are escorted to their destination.
• Manage meeting and training facilities – and arrange F&B necessities for meetings and trainings.
• Responsible for taking and passing on all messages and faxes received at front desk.
• Responding to queries in a professional and appropriate manner
• Arrange taxi’s.
• General copying and filing, and other front desk duties and/or projects as assigned.
• Confidence to deal courteously and efficiently with people at all levels. Answers the phone promptly and use the customer’s name throughout the phone conversation.
• Maintain a positive attitude and contribute toward a quality work environment.
• Demonstrates high standards and capable of working under pressure
Job requirements
• Secretarial education at MBO level.
• 3-5 years’ experience as a receptionist/secretary, preferably for a large corporate or international organization.
• Must be able to communicate and comprehend accurately, clearly, and concisely in English (written & verbal). Ability to speak Dutch and translate minor documents, as necessary. Other languages are an advantage.
• Professional appearance is essential and enjoys working with people and possesses a friendly and outgoing personality.
• Confidential, enthusiastic and possess excellent customer service skills and be able to handle customer questions and concerns professionally and courteously with the ability to interact and communicate in a positive, professional and multi-tasking manner is important.
• Accurate and timely completion of work. Ability to quickly identify essential elements. Good human relations skills and the ability to handle stressful situations.
• Skilled in the use of general MS Office programs, such as Outlook, Word, Excel and Power Point.
Company profile
A large player in the oil & gas industry with offices all over the world.
Company culture
Hard working, multicultural, innovative.
Location
The Hague
Contact person
Serrana Zorrilla
T: +31 10 2052 712
E: serrana@adamsrecruitment.co

PA to MD Sales and Marketing
Hot job
ADJWH0151
Job description
Main Responsibilities:
Provide a consistent level of high quality support to the Senior VP of Marketing and his direct reports.
• Operate effectively and efficiently in a fast-pace, dynamic work environment.
• Co-ordinate and organize the busy schedule of the VP
• Arrange international meetings and appointments
• Answering / screening telephone calls.
• Make travel arrangements (hotel/flight booking, itinerary)
• Create high quality PowerPoint presentations
• General PA and administrative duties, e.g. filing, expense processing, minute taking etc.
• Overall responsibility for purchase order and department expense follow-up
• Arrange regular country reviews and follow-up meetings (including preparation)
• Monthly reporting update

Job requirements
Knowledge, Skills & Experience:
• The ideal candidate will be dynamic, energetic and creative
• Excellent English language skills. Knowledge of the German or any other European languages would be advantages.
• Excellent interpersonal and communication skills
• Willing to work as part of a team
• A highly motivated a self starter who is able to work with minimal supervision to complete their assigned tasks.
• Good organizational and administrative skills
• Level-headed and able to prioritise and work under stress
• Good MS computing skills: Word, Excel, PowerPoint, Outlook
• The candidate should be willing to travel occasionally
Company profile
Our client is a global player in the paper industry
Location
Amsterdam
Contact person
Jill Whittaker
T: +31 20 5800 340
E: jill@secretariesbyadams.com